Patient Support 

Hospitalization and illness can be very stressful.

Our Patient Experience Coordinator is here for you to ease the sometimes challenging journey through a healthcare experience. Our Patient Experience Coordinator assists patients and families with any concerns or complaints, and acts as a liaison between the patient and the hospital or Medical Staff.

Our mission is to always provide outstanding healthcare and excellent service.

We want to exceed your expectations!

However, there may be times when a patient or family member has an issue that needs special attention. Please let us know when an issue occurs. We want to address your concerns and/or questions immediately.

Should you have any issues during your hospital stay that cannot be resolved by our medical personnel, we encourage you to reach out to our

Patient Experience Coordinator:
(936) 435-7900 or at ext. 7900 or
patientadvocacy@hmh.cc
If it is after normal business hours or you have an unresolved concern, management can be contacted at (936) 291-4553.