Patient Experience Coordinator

Home
$
Patients & Visitors
$
Patient Experience Coordinator

Reporting Concerns

If you have a problem or complaint related to any aspect of your care during your hospital stay, please immediately speak to your nurse or hospital staff member. If your issue remains unresolved, please contact the following resources:

HMH Patient Advocate

(936) 435-7900

HMH Anonymous Compliance Hotline

(844) 754-3341

Patient Safety concerns can be reported to:

THE JOINT COMMISSION
www.jointcommission.org

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

TEXAS DEPT. OF HEALTH
www.dshs.texas.gov

PO Box 149347,
Austin, TX 78714-9347
(800) 458-9858
hfc.complaints@hhs.texas.gov

QUALITY IMPROVEMENT ORGANIZATION – KEPRO
www.keproqio.com

(888) 315-0636

TEXAS DEPT. OF INSURANCE (TDI)
www.tdi.texas.gov

(800) 252-3439