Huntsville Memorial Hospital Customer Service
We're Dedicated to Our Patients from Walker County & Beyond
Thank you for choosing Huntsville Memorial Hospital as your healthcare
provider. We are constantly striving to improve visitor satisfaction by
delivering the highest quality clinical outcomes and providing the very
best patient experience possible.
Your feedback is crucial in helping us to improve our delivery of care
and increase patient satisfaction. We appreciate any feedback that you
can provide to help us better serve the patients at Huntsville Memorial Hospital.
There are a few ways to tell us about your experience at Huntsville Memorial
Hospital. You can complete and return our Patient Satisfaction Survey
or simply send an email to our Patient Relations department:
Karen Dixon, Patient Advocate
The Patient Advocate is available Monday-Friday from 8:00am-4:00 p.m. You
may reach this office by dialing 936-435-7900. If it is after normal business
hours or you have an unresolved concern, management can be contacted at
Any member of the public wishing to communicate a quality of care or safety
concern about Huntsville Memorial Hospital is welcome to contact the Joint
Commission or the Texas Department of Health:
Contact Joint Commission
Phone: 1 (800) 994-6610
Mail: Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Contact Texas Department of Health
Phone: 1 (888) 963-7111
Mail: Customer Service Representative
PO Box 149347
Austin, Texas 78714-9347
Be assured that there will not be any retaliatory action(s) taken against
an individual or a group who chooses to inform Joint Commission of concerns
about the Safety or Quality of Care provided in this organization. This
notice is posted in accordance with Joint Commission requirements and
may not be removed. Thank you again for choosing Huntsville Memorial Hospital,
and we look forward to continuing to serve your healthcare needs.
Your health, Our community, Our commitment. Contact our friendly team today
to learn more about customer service here at Huntsville Memorial Hospital.